Privacy Policy

EDC Web Design ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you contact us through our website, submit an inquiry, or engage our services, we may collect personally identifiable information such as:

• Name and business name
• Email address
• Phone number
• Billing and payment information
• Project details and requirements

Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, access times, pages viewed, and referring URLs. This data helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our web design services
• Process transactions and send related information
• Respond to your comments, questions, and support requests
• Send you technical notices, updates, and administrative messages
• Communicate about promotions, upcoming events, and other news
• Improve and personalize your experience on our website
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may share your information with third-party service providers that assist us in operating our business:

• Payment Processing: We use Stripe to process payments securely. Your payment information is handled directly by Stripe under their privacy policy.
• Analytics: We use Google Analytics to understand website traffic and usage patterns.
• Hosting: Our website and client sites are hosted on secure, industry-standard platforms.
• Email Communications: We may use email delivery services to send transactional and marketing emails.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: